Consultant, Better Choices Training
As a Learning and Development Specialist and sole proprietor of Better Choices Training, Denise possesses over 15+ years experience in developing and delivering professional workshops for Fortune 500 companies, including: Oracle, E*Trade, Google, Intel, Sprint and The Herald Tribune.
Denise specializes in business communications and high-performance workforce training . Course topics include:
Leadership; Leading from Values; Identify and Develop Organizational Leaders; Management Coaching 101; Effective and Efficient Business Meetings (Team and 1:1 Sessions); Coaching for Success; How to Manage and Delight the Difficult Internal Customer, Develop Mentorships and Career Paths for Increased Talent Loyalty, Public Speaking, Presentation Skills and Hiring Best Practices.
Making a Great First Impression; Negotiation Skills; Conflict Resolution; Manage Up (managing your manager); Keys to Getting a Promotion and a Raise, Act Like a Consultant and Growing Your Career; Mentorships; Become a Leader and a Team Player; Public Speaking, Social Savvy Selling; Effective Cold Calling Techniques and Customer Care Excellence.
Denise excels in energizing and enabling diverse work teams. She creates highly interactive learning environments across multiple platforms. Her appropriate use of humor engages audiences for lasting behavioral change in the adult learner. She gains buy-in across the organization to improve lean management processes and resulting in employee productivity, increased job satisfaction and talent loyalty.
M.A. Business Communication, CSU Hayward
B.A. University of California Santa Cruz , senior year abroad at Jerusalem University.
American Training and Development Institute (ATD – Formerly ASTD)
CTESOL, English as a Second Language, Trans World School, San Francisco